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TyGR's Checklist Pro Application was recently featured on Nelson Frank's blog article "22 ServiceNow plugins, apps, and extensions to save time and grow your revenue" written by Mark Grainger.


Checklist Pro is being described as "a great way to enforce best practices and track work on the ServiceNow platform".


View the full article here.


Updated: Jun 12

The U.S. Department of Energy maintains over 4,000 websites across the entire enterprise. The Web Modernization Project was initiated to control and monitor compliance for all of DOE websites. Checklist Pro is the essential tool used by DOE in the Web Modernization Project to guarantee compliance for every single website.

In order to begin the first phase of the web modernization project, Checklist Pro was used to indicate objectives that each website was required to meet in accordance to the HR 5759 bill, otherwise known as the 21st Century Act.

The Checklist provided a no code option for the website owners to report their data easily. As you can see below, the first round of compliance reporting was available for the users to simply check the box of each objective that their website was in accordance with. 


Once all 4,000 websites submitted their data, a robust report listing all the non compliant websites was generated and sent to Congress. 

After Congress received the list, phase two, the mitigation phase, was initiated (this is currently in progress). Website owners are required to mitigate their websites to comply with the bill. A second wave of data collection w


ill be submitted to update the website compliance list in the very near future.

In short, Checklist Pro provides the Department of Energy a solid baseline for their reoccurring and crucial data calls.  The innovative and user friendly tool ensures compliance, risk mitigation, and provides quality reports to support DOE nationwide.




Using Checklist Pro on the ServiceNow platform, Western Area Power Administration (WAPA) developed a fully functional COVID-19 IT Property Request solution overnight, literally, in 24 hours!


The customer determined which IT assets needed to be tracked for employees borrowing equipment...a 5 minute exercise (by non-developers) in Checklist Pro. With Checklist Pro configured and a Service Portal banner announcement providing one click access to the IT Property Request catalog item, the employees were off and running requesting equipment to bring home.


With the new completely digitized process in place, employees can submit their IT Property Request form (to bring home more equipment or account for equipment already brought home), completing the Checklist Pro checklist and submitting for supervisor approval. From there, another Checklist Pro checklist allows the supervisor to "approve", "reject" or ask the employee to "try-again" (vs. rejecting and starting over).


Also integrated with the Checklist Pro checklist, a one-click item providing a convenient way to task the Tier-2 Desktop Support group for help disassembling / reassembling the equipment.


The data collected from Checklist Pro's IT Property Request solution powers reports and dashboard providing on-demand access to employee / asset information and can be used again when employees return to the office.




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