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  • Writer's pictureTy Roach

Unlocking the Full Potential of Your ServiceNow Investment with Checklist Pro

In today's dynamic business environment, optimizing operational efficiency while managing costs is paramount. Checklist Pro, priced at $12,000 per year, emerges as a transformative solution that empowers organizations to maximize their return on investment (ROI) in the ServiceNow platform. With Checklist Pro, you gain unlimited flexibility, streamlined workflows, and substantial cost savings, all while avoiding the need to grant extensive permissions to non-technical stakeholders. Key Benefits

  1. Unlimited Empowerment:

    1. Enjoy the freedom to appoint an unlimited number of Checklist Pro administrators.

    2. Create an unlimited number of checklists to enrich information across Service Catalog items, workflows, and ServiceNow records.

  2. Simplified Information Control:

    1. Empower business stakeholders to manage critical information specific to their functions without granting them System Administrator or Developer roles.

    2. Leverage Checklist Pro's intuitive interface to effortlessly enhance the user experience, whether in Classic UI forms or the Service Portal.

  3. Cost-Efficiency:

    1. Reduce reliance on highly skilled developers for checklist creation, saving on labor costs.

    2. Accelerate development and deployment of solutions, benefiting both novice and experienced coders.

  4. Cost Avoidance:

    1. Utilize the cost avoidance feature to prevent non-Fulfiller users from incurring Fulfiller subscription costs.

    2. Identify cost-saving opportunities by replacing Task assignments with Checklist Assignments.

  5. Real-World Success:

    1. Witness tangible results as one of our Checklist Pro customers reinvested Fulfiller subscription savings into Integration Hub, enabling automation initiatives.

    2. Gain recognition and accolades from ServiceNow, showcasing the real value of Checklist Pro in action.

  6. Pre-Built Solutions:

    1. Access a growing library of pre-built Checklist Pro solutions, addressing common challenges on the ServiceNow platform.

    2. Instantly implement these "Data Stewardship" solutions and use them as blueprints for similar problems.

ROI Potential

  • Achieve a 100% ROI with the pre-built Checklist Pro packages, addressing immediate needs.

  • Identify significant ROI gains by replacing Task assignments with Checklist Assignments and optimizing Fulfiller subscriptions.

  • Scale your ROI by tailoring user groups' Fulfiller status to meet your specific needs.

In conclusion, Checklist Pro offers a compelling ROI proposition that varies based on organizational factors, but the potential for substantial savings and increased efficiency is undeniable. With an intuitive interface, cost-saving features, and a suite of pre-built solutions, Checklist Pro is a must-have solution for any organization looking to make the most of its ServiceNow investment. Embrace the future of workflow management and data stewardship with Checklist Pro.

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  • Writer's pictureTy Roach

Checklist Pro: Empowering Organizations with Flexibility, Efficiency, and Cost Savings In today's fast-paced digital landscape, organizations face the challenge of workflow digitization, often grappling with the all-or-nothing nature of assigning tasks within complex systems. Introducing Checklist Pro, the game-changing solution that provides a cost-saving middle ground for organizations, allowing them to navigate their workflow digitization journey with unprecedented flexibility.


The Problem: ServiceNow workflows demand that tasks be assigned to ITSM Fulfillers, limiting the ability to include diverse groups like Security Guards, Property Management Teams, Finance Teams, Telecom Teams, and Human Resource professionals. This "all-or-nothing" approach can be restrictive, cost-prohibitive, and misaligned with the varied roles within an organization. The Solution: Checklist Pro revolutionizes workflow management by offering a choice between Tasks and Checklist Assignments when building Flows or Workflows. This empowerment allows developers to tailor their ITSM Subscription costs while enabling diverse groups to participate in completing work without the need for conversion into ITSM Fulfillers. Key Features:

  1. Flexible Workflow Management:

    1. Choose between Task and Checklist Assignment to adapt workflows to your organization's needs.

    2. Take control of ITSM Subscription costs without compromising productivity.

  2. No-Code Form Enhancement:

    1. Add additional information to ServiceNow forms and tables without modifying underlying records.

    2. Define rules for when and how these fields appear, edit permissions, and completion criteria.

    3. Ensure compliance with required Checklist Items and validation rules.

  3. Universal and User-Friendly:

    1. Leverage the familiarity of checklists, minimizing training needs and accelerating adoption.

    2. Consistently solve problems with a universally understood approach.

  4. Intra-Task Transparency:

    1. Gain real-time visibility into ongoing work through Checklist progress tracking.

    2. Access valuable reporting and dashboard data as items are completed.

  5. Pre-Built Solutions:

    1. Access a growing suite of pre-built solutions to address common data stewardship challenges on the ServiceNow platform.

Summary: Checklist Pro redefines workflow management, offering dynamic solutions adapting to your organization's unique needs. With enhanced flexibility, cost savings, and user-friendly features, it is the answer to the evolving demands of modern digitized workflows. Embrace the future of workflow management with Checklist Pro.

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  • Writer's pictureTy Roach

Checklist Pro is a no-code / low-code ServiceNow platform enhancing tool for developers (pro-coders to citizen developers alike) that leverages the universally understood concepts of a "checklist". Checklist Pro gives developers’ additional options for solving business problems in a way that provides a consistent and intuitive experience for end users without the need to build code. It also provides developers with options that prevent conversion of non-Fulfiller user groups into Fulfillers thus enabling developers to be better stewards of precious ServiceNow subscription licenses.


Version 2.0.19 of Checklist Pro is now available. This version has several new and interesting features as well as important bug fixes:

New Features

v2.0

pre-v2.0

Provides all users (Requesters too) with options to create their own “Personal” Checklists Assignments.

Checklist Assignments driven by workflow only (no personal checklists).

Hide or Read-Only functions affect a list of checklist items

Hide or Read-Only action affect a single checklist item

16 Out-of-the-Box Hide or Read-Only Functions

​8 Out-of-the-Box Hide or Read-Only Functions

Include multiple checklist containers into a single checklist configuration:

  • Allows construction of smaller, re-usable checklist containers

Single checklist container per checklist configuration

Checklist CSS exposed for easy configuration and branding

​Limited ability to configure Checklist CSS

Reusable Choice Data type configurations

​Choice Data type not re-usable

​Debug individual checklist configuration and improved logging

​All or nothing logging

​No-code delegate support for Checklist Records

​Add “Hover” (help) context to any checklist item

​UX Improvements

  • Eliminated “flashing” checklist as cascading checklists were revealed.

  • Improved checklist layout and styling

Checklist Record re-assignable by group manager

Bug Fixes

  • Corrected edit-conditions problem for Shared Checklists.

  • Corrected "Show Button" problem on Checklist Record

  • Corrected indentation issue on cacading checklist on the Service Portal

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