Saving $$,$$$ Using Checklist Pro
Updated: Jan 30
A hydro-power transmission organization using ServiceNow is facing a dilemma. Drought conditions are reducing power production revenues requiring cuts in budget across the board. These cuts affect IT and are forcing a reduction in ServiceNow subscription licenses.
Using Checklist Pro, a ServiceNow Store application by TYGR LLC, this customer solved several license consuming situations.
Case 2: Various workflows assigned catalog tasks to Security Guards to enable or disable badge access to facilities. As a result, this team became ITIL "Fulfiller" users due to receiving a task to update information in the Physical Access Control System (PACS). The solution - convert these workflow activities from ITIL-based TASKS into Checklist Records to enable / disable access, saving 16 "Fulfiller" licenses.
Case 3: Having seen the success and savings from the Security Guards effort, other non-Fulfiller groups (e.g. Procurement, Finance and Property Management) that were assigned ITIL roles and thus billed as "Fulfillers", went through a similar conversion. Workflows creating ITIL-based TASKS to these groups were replaced with Checklist Records, saving an additional 40 "Fulfiller" licenses.
Using Checklist Pro to correct these wasteful implementation processes saved over $80,000.00, allowing the organization to invest in Integration Hub Pro in 2023.
Want to save money too or just learn more? Contact us to schedule a demo at https://www.tygrconsulting.com/contact-us. You can also request an evaluation / trial of Checklist Pro in your non-prod enviroments. Just go to Checklist Pro in the store and click the "Request Trial" button.